Business Solutions
Use our call tracking, marketing and automation solutions to drive your business performance.
Talk to an ExpertCustomer focus
Gather deep business insights by understanding the end-to-end customer journey.
Drive conversions
Analyse your clicks and calls to optimise marketing and operations for conversion.
The power of automation
Create smart workflows to improve customer service, trigger marketing and reduce costs.
Smart business tools
Call analytics
Clix & Calls Analytics will maximise your marketing ROI by uncovering what drives every interaction and conversion. Granular, real-time data is accessed in one intuitive dashboard with detailed performance data across calls, conversions, marketing and operations.
Call tracking power
Call tracking with dynamic phone numbers enables you to identify the source of every inbound call to your business. Combined with data from online activities, you’ll gain powerful insights into which channels are delivering valuable leads and understand your cost-per click and conversion-per-call rates.
Marketing automation
We can help automate your marketing activities by leveraging the real-time call and conversion data flowing into your dashboard. Activities can be triggered at any point along the customer journey to drive transactions and sales opportunities.
Call management
Build better relationships and streamline operations with precision call workflows that put power in the customer’s hand. With smart call routing you can direct customers to the team specialising in the product they’re looking for, or help them to complete self-serve transactions with minimal effort. We can also help you manage call distribution to match your resources wherever they are, or if a call can’t be answered, trigger a text message response to the customer.
SMS engagement
Get your message into customers’ hands at the right time, on their favourite device. With high open rates and CTRs, SMS marketing is the most engaging and personal marketing channel. Let us help you create customised, automated SMS to meet any customer requirement and take your messaging to the next level.