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Create an end-to-end solution for customers by integrating Clix & Calls into your offering.
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End-to-end
solution
Add powerful capabilities to track, rout and record calls to offer a complete voice solution.
Relationship
builder
Calls and frontline interactions enable your clients to engage with their customers on a personal level.
Seamless
integration
Whether you’re a well-known solution or custom, we’ll integrate Clix & Calls into your existing platform.
Value driver
Marketing intelligence
Give your clients the ability to measure and optimise their advertising campaigns with the full range of data. Clix & Calls analytics drive marketing ROI by uncovering what drives every frontline interaction and conversion. Your clients will discover the source of calls across their marketing channels, understand which campaigns are delivering, and measure cost-per click and conversion rates.
Customer connections
Offering your clients a cloud based call management solution allows them to take customer engagement and service to another level. Businesses build stronger relationships with a personal connection to customers and streamline operations with precision call workflows. Smart call routing directs customers to the right contact to help them complete transactions and tasks quickly and efficiently.
Business benefits
Your customers will benefit from a range of features and functionality with the Clix & Calls solution. Automated call workflows provide businesses with unlimited options to trigger marketing and communications activities. Call recordings and transcriptions can be utilised for training and service improvements and analysed for keywords to optimise campaigns.
Show your value
Call tracking and voice solutions not only broaden your service offering and add a new revenue stream, they create added value for your customers. Call tracking completes the end-to-end view of customer experience and provides valuable data to optimise marketing ROI.